A recent survey of new home buyers in Scotland has apparently revealed record levels of satisfaction amongst customers.

The survey found that 93% of customers were satisfied with the quality of their new home, and the same number indicated that they would recommend their builder to a friend.

The data was collected via the National New Homes Survey, which is operated by the National House Building Council (NHBC), with the results for Scottish homeowners analysed for industry body Homes for Scotland.

According to Homes for Scotland Chief Executive Philip Hogg, the findings are a further indicator of increased optimism throughout the sector.

“Despite a number of barriers to recovery still evident within our sector, these figures reinforce the commitment of the new build industry to deliver the thousands of quality, sustainable homes which the country so desperately requires, and all while offering first class customer service,” Philip Hogg explained.

“The benefits of buying new are far-reaching, and include the protection of the Consumer Code for Home Builders and a ten year guarantee. Coupled with a number of assistance schemes, such as Help to Buy (Scotland) which is now firmly established as another valuable tool offered by the new build sector to those creditworthy buyers looking to move onto or up the housing ladder, there has never been a better time to buy,” he added.

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